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Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy describes how Indigo North Leadership (“Indigo North,” “I,” “me,” or “my”) collects, uses, and protects information provided by visitors to this website and individuals who contact me or engage my coaching services.

I take your privacy seriously. This site exists to give you information about my work and to make it easy to reach out. It is not a platform for collecting or selling your personal data.

What Information I Collect

I may collect the following types of information:

  • Contact information you submit voluntarily, such as your name, email address, and any message you send through the contact form or by emailing me directly.
  • Basic usage data collected automatically through website analytics tools, which may include your browser type, device type, pages visited, and approximate location. This information is aggregated and not linked to any individual.
  • Information you share as part of a coaching engagement, including professional background, goals, and other details relevant to our work together.

How I Use Your Information

I use the information you provide solely to:

  • Respond to your inquiry or request.
  • Deliver and support the coaching services you have engaged.
  • Send relevant information you have requested, such as resources or updates about my practice.

I do not sell, rent, or share your personal information with third parties for marketing purposes.

Confidentiality in Coaching

Everything shared within a coaching relationship is treated as confidential. I do not disclose information about clients or coaching conversations to third parties without your explicit consent, except where required by law.

Cookies and Analytics

This website may use standard analytics tools (such as Google Analytics) to understand how visitors use the site. These tools use cookies, small text files stored on your device, to collect aggregate traffic data. You can disable cookies in your browser settings at any time.

I do not use tracking technologies to build individual profiles or serve advertising.

Third-Party Services

This website may include links to third-party sites or tools (such as scheduling platforms or payment processors). Once you leave this site, this Privacy Policy no longer applies. I encourage you to review the privacy practices of any third-party services you use.

Data Retention

I retain contact information only as long as it is necessary to respond to your inquiry or fulfill the purpose for which it was collected. Coaching-related information is retained for the duration of our engagement and for a reasonable period afterward, consistent with professional standards.

Your Rights

You have the right to request access to, correction of, or deletion of personal information I hold about you. To make such a request, contact me directly at carolyn@indigonorthleadership.com. I will respond promptly.

Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

Contact

If you have questions or concerns about this Privacy Policy, please reach out:
Carolyn DeLorenzo
Indigo North Leadership
carolyn@indigonorthleadership.com